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Liz McMillan

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News Item

Rackspace Appoints Chief Operating Officer

Roenigk joins Rackspace after recent executive experience with eBay and Intuit

Rackspace Session at Cloud Expo

Rackspace announced this week taht the company has expanded its leadership team, naming Mark Roenigk as Chief Operating Officer.

Roenigk joins Rackspace after recent executive experience with eBay and Intuit.

In his new role at Rackspace, Roenigk will be responsible for helping Rackers (Rackspace employees) deepen the culture of service to provide an expanding customer base with Fanatical Support.

He will report to Rackspace President and Chief Executive Officer, Lanham Napier.

“Mark is an important addition to our team and we are thrilled he decided to join us. We believe that his skills and talent will help us build the best service company in technology,” said Lanham Napier, president and CEO of Rackspace. “We are hiring world-class talent to meet our growing customer needs and seize the opportunity in the market. Mark will help build the computing platform on which all our services will run, including our managed hosting, cloud and applications businesses. His focus on quality, reliability, scalability and cost will mean that we can provide our industry-leading Fanatical Support to a broader range of the market.”

“I am very excited to be part of a dynamic company that is leading the industry in managed hosting and cloud computing, and is positioned to lead in the next generation of IT services,” said Mark Roenigk, Rackspace’s new Chief Operating Officer. “Every day, dedicated Rackers consistently deliver value for our customers. We are building a strong operational foundation to enable the company to scale as we expand to serve the growing needs of our customers.”


Roenigk comes from the online retailer eBay, where he was Chief Procurement Officer & vice president of Operational Excellence. While there, he was responsible for the implementation of a company-wide operational excellence program that substantially improved the customer experience while driving significant process and financial efficiencies.

Previously, Roenigk was senior vice president of Operations for XM Satellite Radio, where he was responsible for all supply chain activities and global procurement in the manufacturing and distribution of XM products. He also served as vice president of supply chain operations at Intuit and General Manager for Microsoft Corporation. His experience with Microsoft spanned 10 years and included operational roles across multiple business units.

Roenigk is returning to his native Texas with his move to Rackspace’s San Antonio headquarters; he is a 1985 graduate of Texas A&M University with a B.B.A. in Management. He started his career with Texas companies Clarke American (now Harland Clarke) in San Antonio, and Compaq Computer Corporation in Houston.

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